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Premium CRM platform for real estate offices

No client left without follow-up.

From Istanbul to Dubai, one platform customised to the way your office works. Manage clients from WhatsApp, portals, ads and your website in one place, and see who is handling them and which opportunities turn into sales.

Request a demo How it works
Daybook: clients awaiting an urgent reply, deals in the pool and deals by agent

Know where every client came from

  • WhatsAppyour office's shared inbox
  • Meta adsFacebook and Instagram
  • Portalsrecords from lead emails
  • Your websitethe form on each listing
  • Phone and walk-insquick manual entry

A day at the office

A client comes in. Then what?

One client messages on WhatsApp, another comes through a portal. The agent is at a viewing, the manager is busy with something else. By the end of the day, who got a reply, who is still waiting, which deal is moving?

Relpivo puts those answers in one place.

  • Clear ownership.

    Assignment rules route each client to an agent.

  • Waiting clients are visible.

    First response time and overdue work are tracked.

  • The history stays on record.

    Calls, listings presented and next steps stay with the office.

From first message to sale

A client left waiting calls another office.

Your office sets the first response time. The client is assigned to an agent, and late replies show up in the manager's daybook.

  1. 10:02

    A client comes in.

    Requests from WhatsApp, portal notifications or your web form are saved with their source. A contact and a deal open; if the client came from an ad, the campaign and ad are recorded too.

    • WhatsApp · Ad10:02

      Hi, is the Dubai Marina apartment still for sale?

    • Portal · Email09:48

      Enquiry about the Antalya Konyaaltı listing

    • Website · Form09:31

      Please call me about the Amsterdam Zuid flat.

    SK

    New contact

    Deal opened · Buyer

    New
    Source
    Ad (WhatsApp)
    Campaign
    Dubai Marina 2-bed
    Interest
    2-bed · Dubai Marina
    Agent
    Assigning…

    First response timer running · 15 min

  2. 10:03

    An agent takes ownership.

    The assignment rule runs; out of hours it goes to the agent on duty. The first response timer starts, and if it runs out the manager sees it in the daybook.

    Daybook: clients awaiting an urgent reply, deals in the pool and deals by agent

  3. 10:09

    The call is logged.

    The agent picks an outcome, and the next step and reminder are created. Calls, presentations and offers build up in one timeline.

    Deal screen: details and a timeline of calls, presentations, offers and viewings

  4. Next day

    Matching listings surface.

    The request is matched to your portfolio, with the reasons written out. Selected listings go to the client through a time-limited showcase link.

    Listing screen: parcel, area, price and matching buyers with reasons

  5. Viewing

    Documents draw on existing data.

    Viewing forms, offers with payment plans and contracts are filled from contact and listing records. The signed copy is added to the client's record.

    Offer document: client, property and payment plan

  6. Month end

    The source of each sale is visible.

    See how many clients, viewings and sales each channel and ad brought, next to each agent's target. Recorded, not estimated.

    Reports: clients, qualified leads, sales, first response time and monthly targets per agent

For office owners

Stop calling everyone to find out what's going on.

See who is overdue.

Track which clients have not had a reply and which agent is responsible.

Keep client history in your office.

When an agent leaves, call logs, listings presented and deal history stay.

Judge ads by sales.

Review recorded clients, viewings and sales by campaign.

One platform, three products

Bring your office's sales process together.

Language, channels, documents and working rules are customised to your market. Agents follow their own clients, managers see the whole office, and website enquiries land in the same system.

CRM

Assign clients, follow conversations, and manage your portfolio and sales.

Mobile app

Agents keep their clients, schedule and portfolio with them in the field.

Office website

Listings come from the CRM, and form submissions become CRM records. On your own domain.

Ad managementoptional

If you like, our team runs your Facebook and Instagram ads. You follow the results in Relpivo.

Mobile app

In the field, still in the office.

Agents follow their clients, today's tasks and portfolio in the mobile app, and log call outcomes on the spot.

Mobile dashboard: clients awaiting a reply, overdue and in the pool

What comes first

Pending replies, overdue tasks, the client pool and today's schedule.

Mobile deal screen: summary, listing and recent activity

Call, log, move on

Outcome and next step after every call, with the full deal history on one screen.

Mobile listing screen: photo, price and matching buyers

Your portfolio, with you

Listing details, photos and matching buyers, one tap away from a call.

Office website

Make your website part of client follow-up.

Manage listings in the CRM and publish them on your website; sold listings come down. A visitor's form becomes a client record, along with the property they were viewing.

  • Your office's logo and colours, on your own domain.
  • Listing pages and filters: area, type, rooms, budget.
  • Incoming forms go through assignment rules and first response time.
  • Reports show your website as a separate source.
Sample Realty

Find your home.

Area: AllType: ApartmentRooms: 3+1BudgetSearch

For sale · Apartment · Dubai Marina

2-bed with marina view

AED 2,950,000

For rent · Apartment · Amsterdam Zuid

Canal-side 2-bed

€2,400 / mo

New client · Website

Form for 2-bed with marina view

Contact and deal created, agent assigned.

Reports: clients, qualified leads, sales, first response time and monthly targets per agent

Ad management · optional

Want us to run your ads? We can.

Our team sets up your Facebook and Instagram campaigns and reviews them weekly. The ad account stays yours. Once spend is entered, it appears in one report with client and sales records.

  • Clients from click-to-WhatsApp ads are saved with their campaign and ad.
  • See cost per client and per sale once spend data is entered.
  • You can also keep your own agency; the marketing role sees personal data masked.

Documents

Stop filling in documents from scratch.

Property and contact details flow into the relevant document fields. The agent checks the document, prints it and adds the signed copy to the system.

  • Viewing form
  • Listing agreement
  • Rental agreement
  • Offer with payment plan
Viewing form: licence number, responsible agent, property shown and signature fields

Everyone sees what they need. Managers see the office.

  • Office manager

    Follows client distribution, late replies, agent targets and sales reports.

  • Agent

    Own clients, picking up from the pool, daybook, calls and documents. Cannot see other agents' clients.

  • Marketing

    Sees campaign results and sales counts; has no access to client contact details.

Weekly calendar: tasks, viewings and presentations

Client to sale, 9 areas

Run your office's daily work from one place.

See all features

Frequently asked questions

What to know before you decide.

What is Relpivo?

Relpivo is a premium platform for real estate offices that brings a CRM, a mobile app and an office website together in one record. It is offered in Türkiye and Dubai, and language, channels, documents and working rules are customised to your market.

Which markets is Relpivo offered in?

Relpivo is offered in Dubai as well as Türkiye. Language, channels, documents and working rules are customised to your market; if you work in another market, we discuss your needs in the demo call.

Does it work as portfolio tracking software?

Yes. You track listings, mandate expiry dates, price history and apartment stock for developer projects. When a new listing is added, clients with a matching request are listed.

Do I have to rebuild my client list?

No. Client records in Excel files are imported with column mapping, and rows with errors are reported one by one. Our team helps with this during setup.

Can agents see each other's clients?

No. Agents see their own clients and unassigned clients in the pool that they can pick up. The office manager follows all office records and performance.

Can I use my current WhatsApp Business number?

Your current number can be connected to Relpivo. After that, however, it can no longer be used in the WhatsApp Business app on your phone, and your old chat history is not transferred. If you want to keep using that number on your phone, you can start Relpivo with a separate number. We review your current use together before any switch.

Are my listings published to portals automatically?

No. Relpivo does not publish listings to portals automatically today. It reads client notification emails from Sahibinden, Hepsiemlak and Emlakjet and opens contact and deal records. We discuss the other portals in your market in the demo call.

Can I keep my own website?

Relpivo can publish a website on your office's domain, using the listings in your CRM. We review your current site together in the demo call.

What stage is the mobile app at?

The iOS app agents use in the field is currently in testing through TestFlight. We share the latest on store release and Android in the demo call.

How does pricing work?

Relpivo is a monthly subscription per office. The package includes a set number of agents and the office website; additional agents cost extra. Setup and data migration are a one-time fee, and WhatsApp messaging charges are shown separately and clearly. We share an offer after the demo call.

Do I have to buy ad management?

No. Meta ad management is optional and provided by Intellova. It has a separate monthly service fee, and the ad budget is yours. You can also keep working with your own agency.

Is a pilot possible?

After the demo call we may offer a pilot to suitable offices. Its scope is discussed in the call according to your office's needs.

Demo

Let's see how it fits your office.

First we listen to how your office works, then we show the platform through real workflows.

  1. 1

    Needs call. We talk through your workflow, client sources and team.

  2. 2

    Product demo. We walk through the flow on screen, from a client's first message to the sales report.

  3. 3

    Next step. We share an offer that suits your office; suitable offices may be offered a pilot.

Request a demo